One click of a button connects policyholders to Chubb’s cyber incident response team
Staff on November 14, 2017
Chubb is introducing its Cyber Alert mobile app that will offer Canadian and U.S. commercial cyber customers rapid incident response options and resources in the event of a cyber incident.Each Chubb cyber policy includes access to Chubb’s cyber incident response team made up of independent third-party service providers with the capabilities to help organizations of various sizes respond to cyber incidents.
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Chubb’s Cyber Alert app now allows policyholders to access a live cyber response specialist with the click of a button. Once reported, an incident response coach is engaged to investigate the impact of the event, manage any legal or regulatory concerns, and engage the use of additional incident response services as needed.
“The first few hours and days following a cyber incident are the most critical,” said Anthony Dolce, vice president and cyber claims lead at Chubb, in a statement. “Being ready to respond and immediately engaging your incident response team can make all the difference in mitigating losses associated with a cyber incident.”
“For example, given the significant uptick in ransomware incidents, enabling our customers to use their mobile device to take a photo of the ransomware demand and coordinate their incident response without using their computer or network truly differentiates this solution,” he added.
Version 1.0 of Chubb’s Cyber Alert app supports iOS and Android devices.
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